How can we help?
Kodama is a diary in little drawings. Every day leaves an echo. Answers to common questions are below, and a real person reads every email.
Write about a bug, a drawing you'd like to see, or an idea. Please include your iPhone model and iOS version if something isn't working. We usually reply within a few days.
Common questions
Where are my notes stored?
Only on your iPhone. Kodama has no account and we never receive your notes or drawings.
How do I back up my journal?
Turn on iCloud backup in Settings. It syncs to your own iCloud account and is off by default. You can also use Settings → Export all entries to save a copy.
Drawings you create with "Draw something new" stay on that iPhone and aren't included in iCloud sync.
I deleted the app. Can you restore my entries?
We can't, because your journal never leaves your phone. If iCloud backup was on, reinstall Kodama and sign in to the same Apple Account to get it back.
How do I delete everything?
Go to Settings → Delete all entries. It removes every note and drawing from your iPhone. If iCloud backup is on, also delete Kodama's data in iOS Settings → your name → iCloud.
How does "Draw something new" work?
If a word isn't in the built-in library, Kodama sends only that word to our server, which asks the image service Recraft to sketch it in the Kodama pencil style. The drawing is saved on your iPhone; our server keeps nothing. It needs an internet connection; everything else works offline.
The new drawing doesn't look right.
AI drawings aren't perfect. Tap "Try again" for another sketch, or try a simpler word, like "tea" instead of "afternoon tea with friends".
How do I change or turn off the evening reminder?
Open Settings → Reminder to pick a time or switch it off. If reminders never arrive, check that notifications for Kodama are allowed in iOS Settings → Notifications.
Face ID isn't asking me to unlock.
Check that "Lock with Face ID" is on in Kodama's Settings and that Face ID is allowed for Kodama in iOS Settings → Face ID & Passcode → Other Apps.